Software Maintenance & Customer Support
Our friendly, knowledgeable maintenance and support teams value long-term relationships with our clients. Through education and support, we focus on empowering our customers to use our software in a manner which achieves maximum benefit to their organizations. All of our clients have access to a wide range of resources, including:
- Fast, reliable customer support, accessible via the web, phone or email.
- Unlimited, around-the-clock access to self-service resources.
- Ongoing maintenance plan for software updates, new releases.
- Help files, user guides and technical bulletins.
- Unlimited support cases
- Custom support tailored to your specific requirements.
Accessing ProSel Commerce Support
If you are already a ProSel Commerce customer, you’ll be glad to know that you’ll soon be able to access ProSel Commerce support and training online, where you’ll find self-service options to answer your questions, find training materials, track existing cases, and much more.
Current ProSel Commerce clients can receive support by:
(Mon-Fri, 8:00 am – 5:00 pm, Pacific time)